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Parts Sales Advisor

Location Belfast, County Antrim
Sector
Job Type Permanent
Salary £18000.00 - £22000.00 per annum
Published 3 months ago
Start Date ASAP
Contact Ross McConville
Job Ref RM483_1499180372

Job Description

Parts Sales Advisor

Grafton are recruiting for a leading supplier of industrial equipment for a Parts Sales Advisor. You will provide spare and replacement parts for customers and workshop. Determine the correct replacement or spare part for a customer / workshop by inspecting the old part, having the customer / workshop describe the problem and searching catalogues for stock numbers and prices. Process sales payments, examine exchanged parts, stock shelves, order parts from manufacturers and assist in keeping stores organized. Also provide services over the telephone to customers.

Responsibilities:

* Read any parts book and be able to identify correct parts required
* Assist customers / workshop with searching for correct part required
* Assist customers via telephone if required or in person if at sales counter
* Order any parts required in the correct time frame
* Process customer sales and any payments required, ensuring any relevant order numbers are received before ordering any parts
* Receive any ordered items into stock and charge out accordingly
* Store any received parts in the correct place which will require both manual handling and forklift use
* Assist in keeping the stores clean and tidy
* Carryout stock check when required
* Sign in and out any tools including inspecting for missing or damaged items when required along with keeping lotus system up to date
* Carry out regular audits of tools to ensure nothing missing or damaged
* This list is not exhaustive and may be modified or added to based on requirements of company or organizational changes

Person Specification:

* Previous experience working on a trade counter or have experience of working with tools/machinery/engineering/construction
* Personable and approachable
* Excellent telephone manner
* Excellent attention to detail
* A hands-on approach and attitude
* Commercial awareness

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