Perm Customer Service Executive - Spanish

Location Lisburn, County Antrim
Job Type Permanent
Salary £18000 - £20000 per annum
Published 18 days ago
Contact Tanya Lyttle
Job Ref LIS692356_1501866287

Job Description

F/T Perm Customer Services Executive (Spanish) based in Lisburn.

Duties will include:

  • Managing a selection of customer accounts involving daily liaison with European customer base as well as other in-house departments.
  • Sales order processing
  • 1st point of contact.
  • Notifications to customers of price changes/holidays etc.
  • Dealing with customer queries via phone, fax or e-mail (mostly e-mail).
  • Receive, interpret and clarify orders.
  • Check all order inputs are correct.
  • Sign all invoices for outward shipments & shipping documentation.
  • Liaise with internal colleagues in reference to customer order queries

Essential criteria:

  • Previous similar experience
  • Excellent communication skills
  • Ability to work on own initiative as well as multi-tasking
  • IT Proficient
  • Fluent in Spanish

Desirable criteria:

  • Navision experience
  • Fluent in an additional European language would be desirable

Hours of work 8 am - 4.30 pm Monday - Thursday & 8 am - 12.45 pm Friday

Salary £18000 - £20000

Only candidates who demonstrate that they meet the criteria shall be shortlisted