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Sales Support Administrator

Location Dublin North, Dublin
Sector
Job Type Permanent
Salary €28000 - €32000 per annum
Published about 1 year ago
Contact Lorraine Mooney
Job Ref BGS2

Job Description

Sales Support Administrator

Main Duties:

  • Processing of sales orders onto an in-house software package for sales Managers and key house accounts.
  • Creating of pick notes and ensuring customer requirements are followed
  • Processing of returns
  • New accounts set up
  • Daily not found report are investigated
  • Filing

Customer Service

  • Dealing with customer queries
  • Arranging collection of Authorized returns
  • Tracking customer consignments
  • Requesting POD's for customer queries
  • Updating the customer reports.

Sales Support

  • Liaising with the sales team and briefing them on any product updates. Feedback to Rep's/Agents on order queries, out of stock etc.
  • Back order / forward orders are reviewed and discussed with customer or Sales manager.
  • Dealing with customers in the showroom and at shows
  • Sending Photo quotes to customers and customer new line forms , price lists, images or any other requirements they may have.
  • Arranging samples
  • Receiving customer orders over the phone , email, ipads and also from Reps/Agents
  • Running booked sales report weekly
  • Creating reports for sales teams
  • Checking reps commission reports.
  • Sending new season Brochures to mailing list
  • Updating data bases for mailing list.

Skills

  • Must have word, excel, outlook.
  • Experience in data processing on a in house package
  • Good communication / telephone skills

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