Work Flow Coordinator (Evenings)
Belfast City Centre £24,000
Full Time Permanent
As a work flow coordinator it will be your role to act as the first point of contact for clients. It will be your role to ensue that all incoming work is delegated to the correct teams and completed to the highest of standards possible.
*Responsible for the receipt of work requests via Unity and email.
*Estimating the time that will be required to complete the work and scheduling in appropriate job queues.
*Liaising with the bridge, clients and third party suppliers to facilitate an efficient and timely workflow for document production.
*Timely and professional communication to clients of any delays or concerns and renegotiating deadlines where appropriate.
*Ensuring the work is accounted for and that data is captured accurately at all times.
*Enable effective prioritisation of work and offer client valid alternatives when necessary .
*Ensure that all work is completed to a high standard, within the given deadlines, utilising all available resources.
*Be proactive in promoting the departments services
*Establish and maintain client relationships.
*Highly computer literate with the ability to learn new systems.
*Good understanding of work flow and the concept of work flow management
*Experience of working in a professional services environment
*Understanding the importance of deadlines and delivering a high standard of customer service
*Excellent customer service skills
*Planning and organisational skills
*Attention to detail
Hours of Work: Sunday to Thursday 17.00pm - 1.00am
- £24,000 plus shift premium
- Full training provided
- Pension Scheme
- Subsidies gym membership
- Health Care Scheme
- Working with a global brand
Why use Grafton?
This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland.
For consideration for the Work Flow Coordinator please apply online for review. For any further details please call Katie Doyle 02890 242824